Advice and information on the coronavirus situation

Updated 21 December 2020

UTS College is a registered COVID Safe workplace, which means we've lodged a COVID-19 Safety Plan with NSW Health and we're taking appropriate steps to keep our community safe.

There is no face-to-face teaching on campus at UTS College this semester. All courses will be delivered online via Canvas, UTS online and Zoom until further notice.

Academic programs (diplomas and UTS Foundation Studies) will be delivered via Live Online for Semester 3 2020. English Language programs will also be delivered via Live Online for Intake 1.

Coming onto campus

Following the recent increase in COVID-19, the Premier has placed a public health order to enforce the stay at home guidance for those living in the Northern Beaches and has announced further restrictions for those in all other parts of Sydney.  It is recommended that all non-essential travel across Sydney be limited.  As a result of this advice, we are asking all students not to visit the campus unless it’s essential for you to do so.

If it is essential for you to visit the campus, please follow these instructions.

  • Whether you’re a student, staff member or visitor to UTS College, we ask you not to come to campus if you're sick.  If you have symptoms consistent with COVID-19 – even if you have mild symptoms, the safest thing to do is to get tested and stay home until you have a negative result.
  • Bring a face mask to wear where 1.5m physical distancing can't be maintained on campus. (It is highly recommended wearing a face mask in any indoor settings, and public transport where physical distancing is hard to maintain as per NSW Health advice).
  • Wash your hands regularly and practise good hygiene – handwashing is one of the best ways to stop the spread of COVID-19. 
  • Follow our social distancing guidelines – keep your distance, respect others and speak up if people forget to do the right thing.
  • Before coming to campus check the COVID-19 hotspots in NSW and follow the NSW Health advice on monitoring, self-isolation and testing
  • Stay safe as you travel to campus – avoid peak times on public transport wherever possible, and consider walking or riding. 
  • Consider downloading the COVIDSafe app – to allow NSW Health to contact you if you've been in close contact with someone who has tested positive for COVID-19.

Important Update:

  • The Blue Building (187 Thomas Street, Haymarket) is open.
  • Levels 4, 5 and 6 remain open for students.
  • The ground floor Student Lounge is open for students.
  • The Student Centre is delivering services remotely - via RingCentral, online bookings, email and phone services.
  • The Prayer Room is now closed in line with government guidelines.
  • The HELPS Centre is delivering services remotely - offering innovative online support services. 
  • UTS Library and Reading Room is open with updated hours.
  • The majority of Library services such as chat, phone, and email support as well as workshops and consultations will continue to be delivered online. 
  • Access to UTS’s campus now requires swipe cards. UTS College students can enter via the UTS Tower (Building 1) Security by showing your Student ID.

For full details on student support, services, guides and resources please refer to our current student support page.

We are following official advice from the Australian Government and the NSW Department of Health in relation to health and safety on campus.


We are focused supporting everyone's health and wellbeing, and have a comprehensive plan in place. In addition to our regular cleaning schedule, we're also increasing how often we clean and sanitise tables in common contact points – door handles, lift controls and table surfaces. We have additional hand sanitiser available in bathrooms/toilets, building and campus foyers, kitchen areas, student lounges and the Student Centre.

We have installed physical distancing markers and perspex shields, as well as foot traffic management and mandatory check-in on arrival.

Who can come on campus? 

Latest advice from the NSW Health states if you have been to a known outbreak location or have been in contact with any confirmed novel coronavirus cases:

  • immediately self-isolate until 14 days after you were last there
  • get tested even if you have no symptoms
  • watch for COVID-19 symptoms and get retested should any symptoms recur
  • even if you get a negative test, you must stay in isolation for 14 days as it can take 14 days before you may show symptoms or test positive. 

If you develop a fever, a cough, sore throat or shortness of breath (other early symptoms to watch for are chills, body aches, sore throat, headache and runny nose, muscle pain or diarrhoea) within 14 days of exposure, you should:  

  • immediately isolate yourself from other people
  • wear a mask (if available)  
  • seek medical attention as soon as possible, preferably at the local Emergency Department - ideally you should phone ahead to speak to the doctor in the emergency department so that appropriate arrangements can be made to protect others.

And remember, people wearing masks may be taking preventative measures for themselves or protecting themselves from air pollution – they aren’t necessarily sick.

Advice for students affected by travel restrictions or self-isolation

We are very conscious of the devastating effects COVID-19 is having on the global community, in terms of health, travel, freedom of movement and economic impacts.

If this situation is affecting you or your family, we would like to extend our sympathy and assure you that we are doing all we can to support you to commence or resume your studies as soon as possible.  We will continue to update you about impacts on your studies through your UTS email.

We are offering our Academic and English Language programs via live online classes.

How will you help students who are delayed with their English Language program?

We are very aware that you may be concerned about commencing or continuing your English Language studies with us, as you can’t travel to Australia as you had planned due to travel restriction for COVID-19.

Be assured that we will do all that we can to support you so that you can still complete your studies in the timeframe you had expected, and with no or minimal additional financial cost.

Our English Language programs commence every 10 weeks and we will be able to work with you to confirm your study plan once we know more about when you can arrive.

We are offering our English Language programs via Live Online classes

Our Admission Team and your Education Agent will work together to review your study plan as needed.

I have had trouble accessing my accommodation in Sydney because of concerns about coronavirus, what should I do?

Please email welfare if you require accommodation support. 
I’m currently affected by travel restrictions and isolations and can’t return to UTS College or commence on time. Who should I contact?

If you’re a continuing or current student and have been blocked from travelling to Sydney because of Coronavirus lockdowns, please contact our Student Centre.

If you need to isolate youself for 14 days prior to returning to campus, please email Student Centre in case you require any support or assistance.

How is Medibank supporting students?

Medibank’s 24/7 Student Health and Support Line can help provide students with guidance on what action to take. Students with Medibank Overseas Student Health Cover (OSHC) can call and speak with a nurse about any health issue by calling 1800 887 283, and they can arrange an interpreter if required.

While there are currently no specific treatments for novel coronavirus, in the unlikely case a student has the coronavirus, Medibank OSHC can still help them get the medical support they need in Australia with qualified health professionals.

What are coronaviruses?

Where have active cases of coronavirus been diagnosed? 

You can find the latest information on confirmed cases on the NSW Health website.  

What are the symptoms of coronavirus? 

  • fever (37.5 ° or higher)
  • cough
  • sore/scratchy throat
  • shortness of breath
  • runny nose
  • loss of smell or
  • loss of taste.

Other reported symptoms include:

  • fatigue
  • muscle pain
  • joint pain
  • headache
  • diarrhoea 
  • nausea/vomiting 
  • loss of appetite
  • unexplained chest pain
  • conjunctivitis.

In more severe cases, infection can cause pneumonia with severe acute respiratory distress.

How long do symptoms take to appear? 

It’s unknown at this stage, but most likely between two and 14 days. 

I think I have symptoms or have been in close contact with someone who has symptoms. What should I do? 

  • Stay isolated in your home for 14 days other than for seeking individual medical care. 
  • Don’t attend campus. 
  • Get tested at one of the free testing clinics
  • Follow NSW Department of Health’s advice on general hygiene
  • Practise good hygiene by covering your coughs and sneezes with the inside of your elbow, and washing your hands thoroughly, for at least 20 seconds, with soap and water. 

How do students seek medical attention?

If you suspect you may have contracted COVID-19, it’s important to phone or email ahead to explain your specific symptoms and circumstances before seeing a doctor.

You have many options for medical support including:

  • Your own doctor, if you have one
  • UTS Health Service - - 9514 1177
  • Medibank 24/7 Student Health and Support Line - 1800 887 283
  • Coronavirus Health Information Line -1800 020 080
  • Healthdirect Helpline - 1800 022 222
  • Nearest hospital emergency ward if you are seriously ill.

What should I do if I come into contact with a person who has symptoms, or who I think has returned recently from an affected area?

If it is a confirmed novel coronavirus case you must be isolated in your home for 14 days following exposure and get tested. 

How can I protect myself and my family? 

Avoid contact, when possible, with anyone showing symptoms of respiratory illness such as coughing and sneezing.

You can also follow simple hygiene by:

  • wearing a mask
  • covering your coughs and sneezes with the inside of your elbow
  • washing your hands thoroughly  
  • carrying hand sanitiser for use in the event soap and water are not readily available
  • avoid touching your face. 

If I need to self-isolate, what guidelines should I follow?

Visit the NSW Health guidelines on self-isolation.

Government travel restrictions

A travel ban is in place for all Australians until further notice. 

Anyone who arrives into Australia from overseas must self-isolate for 14 days, even if you don't have symptoms.
These measures are temporary and are being reviewed periodically by the Australian Government. The latest detailed travel advice can be viewed at the Department of Home Affairs website.

Where can I find more information? 

We will monitor and update this page as required. If you have any questions or concerns, you can also visit: